DISTANCE SALES AGREEMENT
1. SELLER INFORMATION
Seller Title: Embroidery Design Machine
Seller Address: Sağlık Mah. Yolçatı Sok. No: 22/6, Merkez / BOLU - TURKEY
Seller Phone: +90 552 334 95 14
Seller Email: info@embroiderydesignmachine.com
2. SUBJECT AND SCOPE OF THE AGREEMENT
This Distance Sales Agreement is prepared within the scope of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
The subject of this Agreement is the purchase of digital embroidery files from the website www.embroiderydesignmachine.com by the Buyer. The rights and obligations of the Parties under this Agreement are determined according to the provisions of the Law and the Regulation.
The Buyer declares and undertakes that by placing an order from the Website, they fully accept the terms of this Agreement.
3. BASIC CHARACTERISTICS AND PRICE OF GOODS AND SERVICES
Product Information:
- Product Code and Name
- Seller Title
- Quantity
- Unit Price
- Total Sales Amount
- Total Amount Including VAT
Payment Information:
- Payment Method: Payment options specified on the Website
- Interest Difference: Interest rates specified on the Website
- Total Amount: The price announced on the website
Delivery Information:
- Products will be delivered as digital files.
- There is no shipping fee, and the delivery is directly added to the "My Files" section.
- For email deliveries, it is sufficient for the customer to confirm receipt of the email.
4. PAYMENT AND DELIVERY TERMS
Payment Terms:
Payments can be made using the payment methods specified on the website.
Files will not be accessible for orders with incomplete payments.
Delivery Method:
- Digital products will be added to the "My Files" section in the Buyer's account panel after payment.
- Alternatively, delivery can be made via email after payment.
- If the Buyer does not report the non-delivery of the file within 5 days, it will be considered delivered and no further claims can be made.
File Loss and Re-delivery:
- The downloading and storage of digital files are the responsibility of the Buyer.
- The Seller is not obliged to resend the file if it is lost or accidentally deleted.
5. RIGHT OF WITHDRAWAL AND RETURN CONDITIONS
There is no right of withdrawal for digital products.
Once payment is completed and the product becomes downloadable, returns or exchanges cannot be made.
The Buyer may cancel the order only if it has not yet been approved.
6. BUYER'S DECLARATIONS AND COMMITMENTS
The Buyer declares that they have thoroughly reviewed the product descriptions and prices before placing an order and that they accept these conditions.
It is strictly prohibited to sell, share, or copy digital products to third parties.
The purchased products are for personal use only and cannot be used for commercial purposes or distributed.
7. SELLER'S DECLARATIONS AND COMMITMENTS
The Seller is responsible for delivering the ordered product completely and as specified.
In case of force majeure (system errors, cyber-attacks, etc.) causing delivery delays, the Buyer will be informed within 15 days.
If the product is to be delivered to a person other than the Buyer, the Seller is not responsible for non-acceptance by the recipient.
8. INTELLECTUAL PROPERTY AND COPYRIGHT
The digital embroidery files purchased by the Buyer are the property of Embroidery Design Machine.
Embroidery designs or patterns may continue to be sold on different platforms by the Seller even after the Buyer’s purchase.
The Buyer cannot share, sell, or reproduce the purchased design with third parties.
The purchased designs can only be used to produce personal or commercial products, but the sale of the design itself is strictly prohibited.
9. RESOLUTION OF DISPUTES
The Buyer may directly report complaints about the purchased products to the Seller or through the Website.
In the event of unresolved disputes between the Parties, Consumer Arbitration Committees and Consumer Courts shall be authorized.
The Seller's records and electronic data are deemed as conclusive evidence under the Code of Civil Procedure.
10. ENFORCEMENT AND ACCEPTANCE OF THE AGREEMENT
By placing an order, the Buyer is deemed to have electronically accepted this Agreement.
The Agreement comes into effect on the date it is approved by the Buyer.
CONTACT INFORMATION
📍 Address: Merkez / BOLU - TURKEY
📧 Email: info@embroiderydesignmachine.com
📞 Phone / WhatsApp: +90 552 334 95 14
📸 Instagram: @embroidery_design_machine
▶️ YouTube: Official Channel
This agreement is binding for all customers who make purchases from the Website.
PRIVACY POLICY & TERMS OF USE
1. Terms of Use of the Website
Please read this agreement carefully before accessing or using our website. By accessing or using our website, you are deemed to have accepted the terms set forth below. If you do not agree to these terms, you should not use the site and immediately terminate access.
Embroidery Design Machine may update this agreement at any time, and changes will take effect as soon as they are published on the website. Users agree to regularly review this agreement to stay informed of any changes.
2. Intellectual Property Rights
All content presented on the embroiderydesignmachine.com website (embroidery designs, software, logos, graphics, product descriptions, images, etc.) is protected by national and international intellectual property laws.
Content on the website may not be copied, reproduced, altered, or distributed for commercial purposes without permission.
Anyone wishing to use the content on our website must contact Embroidery Design Machine.
The use of registered trademarks and logos belonging to third parties is subject to the permission of the respective owner.
3. Modification of Terms of Use
Embroidery Design Machine reserves the right to change, update, or remove the content and terms of use of the website without prior notice. Users who continue to use the website are deemed to have accepted these changes.
Embroidery Design Machine cannot be held responsible for errors, price changes, or content updates that may occur on the website.
4. Third-Party Links
Our website may occasionally contain links to third-party websites. These links are provided solely for informational purposes.
Embroidery Design Machine is not responsible for the content, security, or services provided by these third-party sites.
Users accept responsibility for any loss or damage arising from the use of linked third-party sites and their respective terms and privacy policies.
5. Protection of User Data
Embroidery Design Machine may request personal information such as name, surname, email, phone number from users for the following purposes:
- Completing purchase transactions,
- Providing customer support,
- Enhancing website security,
- Sending campaigns and announcements.
Embroidery Design Machine will:
✔ Not share, sell, or use personal information for commercial purposes,
✔ Disclose information only to official authorities when legally required,
✔ Store data securely and make it accessible only to authorized personnel.
6. User Security
All payments made on our website are protected by the 3D Secure security protocol. Credit card information is not stored on our system and is processed directly through secure payment infrastructure.
However, it is not possible to guarantee complete security in an online environment. Users are responsible for taking necessary precautions when sharing personal information.
7. Cookie Policy
Our website uses cookies to improve user experience and customize services.
Cookies are used to remember user preferences and provide a better shopping experience.
Users can limit or disable cookie usage through browser settings.
PRIVACY AGREEMENT
We are committed to clearly explaining how your personal information will be used and protected when you visit our website or use our services.
1. Information Collected and Usage
Embroidery Design Machine may collect the following information from users:
- Contact information such as name, surname, email address, and phone number,
- Information about purchased products,
- Payment and billing details,
- IP address, browser information, and visit history.
This information is used for:
✔ Providing customer support,
✔ Processing and delivering orders,
✔ Enhancing website performance,
✔ Offering special promotions and campaigns.
2. Sharing Personal Data
Embroidery Design Machine does not share or sell personal data with third parties. However, data may be shared in the following situations:
- Reporting to official authorities as required by law,
- Managing the order process with payment systems and logistics companies,
- Conducting marketing activities with user consent.
The user is considered to have accepted the sharing of personal data under these conditions.
3. Integration with Third-Party Sites
Our website may contain links to third-party platforms such as Instagram, Facebook, Google, and YouTube.
Users interacting with our website through these platforms are subject to the privacy policies of the respective platforms.
Users accept any risks that may arise from interactions with third-party sites.
CONTACT INFORMATION
📍 Address: Merkez / BOLU - TURKEY
📧 Email: info@embroiderydesignmachine.com
📞 Phone / WhatsApp: +90 552 334 95 14
📸 Instagram: @embroidery_design_machine
▶️ YouTube: Official Channel
COOKIE POLICY
Effective Date: 10.03.25
This Cookie Policy explains how cookies and similar technologies are managed on the website www.embroiderydesignmachine.com operated by Embroidery Design Machine.
1. WHAT ARE COOKIES?
Cookies are small text files that are stored on your device (computer, phone, or tablet) when you visit a website. Cookies are used to ensure the proper functioning of the website, improve user experience, and remember visitor preferences.
Cookies may also be used to analyze site traffic, personalize ads, and measure user interactions.
2. TYPES OF COOKIES AND PURPOSES OF USE
The following types of cookies are used on our website:
A) Essential (Necessary) Cookies
These cookies are necessary to ensure the basic functionality of the website. They are used for secure site operations, such as logging in and processing payments.
✔ Example: Cookies that store user session information.
📌 Without these cookies, the website cannot function properly.
B) Performance and Analytics Cookies
These cookies help us analyze how you use the website. They allow us to understand which pages are visited more frequently and how the website performs.
✔ Example: Cookies used by tools like Google Analytics.
📌 These cookies do not directly identify users.
C) Functionality Cookies
These cookies enable the website to be customized according to user preferences, such as remembering language settings or login information.
✔ Example: Cookies that remember products in the shopping cart.
📌 Without these cookies, you may need to reset your preferences on each visit.
D) Advertising and Targeting Cookies
These cookies are used to deliver ads that match user interests. They can be shared with third-party service providers to enhance the advertising experience.
✔ Example: Google Ads or Facebook Pixel cookies.
📌 These cookies are not used without your permission.
3. HOW TO CONTROL COOKIES?
Users have the right to control or disable cookies. You can manage cookies through your browser settings:
Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Manage Cookies
📌 Note: Disabling cookies may affect the proper functioning of the website.
4. THIRD-PARTY COOKIES
Third-party cookies may be used on the website for advertising, analytics, and social media integration. These cookies are subject to the privacy policies of the respective third parties.
Examples of third-party cookies:
Google Analytics (for analytical data)
Google Ads (for ad displays)
Facebook Pixel (for social media advertising)
📌 For more information about third-party cookies, please refer to the cookie policies of the respective providers.
5. CHANGES TO THE COOKIE POLICY
Embroidery Design Machine may update this Cookie Policy. Changes will be announced on the website. You can always access the most up-to-date information on this page.
6. CONTACT INFORMATION
📍 Address: Merkez / BOLU - TURKEY
📧 Email: info@embroiderydesignmachine.com
📞 Phone / WhatsApp: +90 552 334 95 14
📸 Instagram: @embroidery_design_machine
▶️ YouTube: Official Channel
This Cookie Policy is binding for all users who visit the website.
